Pg25 Privacy Policy – Our Commitment to Protecting Your Data

pg25 (Website: pg25.ws) treats your privacy with the utmost seriousness. This Privacy Policy This policy explains what personal data we collect, why we collect it, how it is stored, and when it may be shared. By creating an account or using the pg25 platform, you are considered to have accepted this policy.

Pg25 collects several types of data in order to provide its services. This data falls into three main categories:

We only collect data that is genuinely necessary to operate our services. Collecting unnecessary information goes against pg25's policy.

pg25 collects data through various methods. Each method is described in detail below:

• Directly Provided Information: Information you provide when completing the registration form, making a deposit or withdrawal, or contacting Support.
• Automatically Collected Data: While you use the platform, your device information, browser details, and IP address are collected automatically.
• Cookies & Tracking: When you visit the website, cookies collect information about your browsing behavior.
• Third Parties: Verified information may be received from payment gateway or KYC partners.

The information we collect is used solely for the purposes listed below and for no other reason:

• Account Management & Verification: Completing the registration process, verifying identity, and confirming age.
• Payment Processing: Processing deposits and withdrawals smoothly and accurately.
• Security & Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
• Customer Support: Resolving your complaints and queries promptly.
• Marketing (consent-based): Sending you relevant offers and promotions, with your consent.
• Legal Compliance: Meeting regulatory requirements.
• Service Improvement: Analyzing user experience to continuously improve the platform.

Your consent is required before your data is used for marketing purposes. You may withdraw that consent at any time, without affecting any other services.

pg25 Your data is never sold under any circumstances. However, limited information may be shared in the following situations:

• Payment Partners: To process transactions with payment providers such as Mobile Pay, Nagad, and Rocket.
• KYC Service Providers: With licensed third parties for identity verification.
• Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
• Technology Service Providers: With cloud hosting and cybersecurity partners, strictly under contractual agreements.

For international data transfers, pg25 ensures that the destination country has adequate data protection laws in place or that appropriate contractual safeguards have been established.

pg25 Uses several types of cookies, each serving a distinct purpose:

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to log in and use key features of the platform.

How long we retain your data depends on the type of information and applicable legal requirements:

• Account Information: For the duration of your active account and for 5 years after closure (as required by law).
• Transaction Data: Up to 7 years, in accordance with financial regulatory requirements.
• KYC Documents: 5 years after account closure.
• Technical Logs: Typically 90 days to 1 year.
• Marketing Information: Upon withdrawal of consent, or after 3 years.

Once the retention period ends, data is securely deleted or anonymized. You may also request account deletion at any time — however, where legal obligations exist, immediate deletion of all data may not always be possible.

pg25 Industry-standard security measures are in place to protect your data. These measures are regularly updated and tested:

• 1
  SSL/TLS Encryption: All data exchanged between the platform and your device is secured with 256-bit encryption.
• 2
  Two-Factor Authentication (2FA): An additional layer of security through OTP verification each time you access your account.
• 3
  Firewall & DDoS Protection: Advanced network protection is in place to defend against cyberattacks.
• 4
  Secure Data Centers: Data is stored in certified, internationally accredited data centers.
• 5
  Regular Security Audits: An independent team of third-party specialists conducts regular penetration tests.
• 6
  Staff Training: All staff undergo strict confidentiality training and are bound by NDA agreements.

pg25Every member registered with pg25 enjoys the following rights over their personal data:

To exercise any of these rights, contact our support team. Requests are typically responded to within 30 business days. Complex cases may take up to 90 days, but you will be notified in advance if that applies.

pg25 An adults-only betting platform. Anyone under the age of 18 is strictly prohibited from creating an account or using the platform.

• Age verification is mandatory at registration and is confirmed through the KYC process.
• If we discover that a minor has submitted their data, that information will be deleted immediately and the account will be closed.
• Parents and guardians are advised to use parental control software on their devices.
• If you become aware of any account belonging to a minor, please notify pg25 immediately.

pg25 From time to time, this Privacy Policy may be updated. If any changes are made, you will be notified through the following methods:

• The update date at the top of the website will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address or mobile number.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, complaints, or to exercise your rights under this Privacy Policy, please contact us: